Expectation
“Building a dedicated internal collections team and process solely focused on estates will be easy.”
Reality
While additional resources are always helpful, simply adding more employees alone…
In early December, I attended the 2018 insideARM Women in Consumer Finance (WICF) event in Baltimore, Maryland. I was also joined by my fellow colleagues DeAnna Busby-Rast, Tracey Bannochie and Martha Hanson from DCM Services.
As DCM Services reaches a pivotal moment in organizational history, it’s important to contemplate past successes and opportunities that have shaped our organization and the industries we serve. Today, five industry subject matter experts at DCM Services share their personal reflections on past and present, moreover offering a glimpse into the future.
“Throughout its evolution, DCM Services has created a strong reputation for building superior proprietary technologies, consulting closely with its clients, and remaining committed to our cultural values that are reflected throughout the organization,” said Tim Bauer, chief executive officer. “We have been on an incredible journey as an organization over these last 20 years…”