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Our dedication to compliance, understanding the complex regulatory environment, and proactively recognizing these unique challenges are what set us apart from our competitors.

At DCM Services:

Cog wheels and check mark icon in blue and grey.
  • We understand that risk management and the compliance and audit functions deserve attention and are important to the health of our company

  • We understand that many organizations face a wide range of risks that impact the outcome of their business

  • We understand it is a priority to adopt and implement a comprehensive compliance management system as part of self-regulatory efforts and wise business practices

We understand these challenges because of our experience. Our commitment to continually improve our relationships and business operations have resulted in robust programs and certifications including:

  • ISO/IEC 27001 Certified

  • SOC 1 Type 2 audited

  • Licensing/permits, bonds, and insurance

  • Complaint management and resolution

  • Quality assurance and control programs to monitor compliance within our call-center operation and technology solutions

We do the right thing not because a policy or law requires it, but because we truly value integrity and recognize the critical importance of compliance and risk management.

Industry participation

As an active member of the insideARM Consumer Relations Consortium, DCM Services works to elevate the industry as a whole through collaborative efforts involving consumer groups, regulators, and other industry leaders. Our organization is proud to uphold and advance the CRC’s mission of advocacy, innovation, and connection.