DCMS Discovers Millions in Estate Recovery Opportunities for Health System Client

Many hospitals and health systems are unknowingly hemorrhaging large amounts of potential revenue through reactive decedent account processes, and the numbers we see can be staggering. The good news is that proactive, automated approaches such as the customized solutions created by DCM Services can be a real gamechanger for your revenue stream.

Our video below showcases one health system client who increased their annual collections from $130,000 to $2.4 million with the help of DCM Services. Throughout the ongoing 8-year partnership, they’ve recovered over $19.1 million without adding new staff or expensive technology!

At DCM Services, we believe successful estate recovery begins with survivor sensitivity. Every interaction is guided by compassion, respect, and compliance, recognizing that behind every account is a family navigating the loss of a loved one. Our personalized approach helps organizations recover revenue responsibly while supporting families throughout the probate process.

Ready to recover revenue the right way? Contact us today to learn how DCM Services can close the recovery gap for your organization.

How to Turn Decedent Estates into Recovered Revenue with DCM Services

At DCM Services, our experience shows health systems are facing rising decedent accounts with no scalable way to manage them. 1–2 FTEs handle work requiring specialized legal expertise. Accounts age into write-offs with no estate search. Compliance exposure spans CMS cost reports, HIPAA, FDCPA, and charity care. Your health system can avoid these challenges altogether while recovering revenue that would otherwise be lost by partnering with us.

The DCM Services Approach

Proactive Identification
Proprietary data matching across national probate court records, including decedents who passed outside the facility.

Timely Claim Filing
Claims filed within critical 90–120 day probate windows to maximize recovery.

Full Compliance
Documentation for CMS cost reports and regulatory audits. State-specific processes included.

Compassionate Communication
Warm handoff letters and trained specialists. No accounts routed through traditional collections.

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Hear Testimonies from Real Clients from Three Leading Health Systems

During a recent Becker’s webinar, representatives from Prisma, Mercy, and John Hopkins Health Systems shared why they partner with DCM Services. We’ve included Q&A snippets, or you can watch the full webinar by clicking the button below.

Q: Why should health systems choose a specialized partner for decedent estates?

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Q: How does DCM Services help ensure that patient experience remains the focus of your health system?

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Q: If you could go back and tell yourself one thing before you started a partnership with DCM Services, what would it be?

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Want To Explore How a Partnership with DCM Services Can Save Your Health System From Headaches and Lost Revenue?

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