DCM Services for Healthcare
DCM Services is the leader in specialty recoveries for healthcare organizations, securing more than $100 million in total recoveries in partnership with over 100 national hospitals and health systems, including many of the nation’s largest and most respected healthcare organizations and other providers. We serve more than half of the top 50 health systems by size and annual net patient revenue, and more than 100 other systems and providers including over half of US News and World Report’s Top 20 Hospitals.
CMS Compliance
Our technology creates immediate and daily estate search logs and other supporting documentation should you need them for an audit. Probate Finder is DCM Services’ (DCMS) propriety database that was created in 1998. Our in-house data team searches 9.2 million probated estate records with nationwide coverage. Learn more about the best practice, vetted and chosen by more than 40 of the 50 largest systems in America and more than 250 other medium and small providers, and the regulators who audit them.
Estates and trusts are a larger part of a healthcare organization’s overall revenue picture than some may think. Capturing this revenue is essential to sustaining your mission. We work with a wide range of healthcare organizations; from large national health systems to regional systems and smaller provider organizations.
DCM Services' healthcare solutions capture specialty revenue while:
Ensuring compliance with the CMS Provider Reimbursement Requirement
Mitigating reputational risk, while increasing collections
Improving survivor experience by streamlining processes
In addition to capturing specialty revenue, DCM Services’ healthcare solutions also ensure compliance, mitigate reputation risk, and improve survivor experience.
Point to where it hurts
The test results are in, your health system is extremely estate-revenue deficient. Your organization is the patient, and the outlook is bleak. Where is your organization feeling the pain?
Shrinking margins
Year over year increases in uncompensated care are leaving many healthcare organizations clamoring for ways to protect their fiscal health by uncovering new opportunities. How will your organization protect drying revenue streams?
Inconsistent processes
Multiple manual revenue cycle processes hinder any positive return on investment. Process inconsistencies expose healthcare organizations to a host of compliance risks. Don't let lack of oversight lead to problems down the road.
Audacious audits
Healthcare organizations are held fiscally responsible more so now than ever. More than 30 of our clients have protected hundreds of thousands of reimbursement dollars during CMS audits this year alone. Don't be caught off guard.
The aging of America
Millennials aren't filling hospital beds, as 70% of patients who pass annually fall in the 60+ age group; a population set to nearly double in the coming decades. Is your organization equipped to handle this incoming wave of patients nearing end-of-life?
Soaring end-of-life costs
Lifetime healthcare expenditures rise exponentially near end-of-life; 80% of an individuals healthcare costs occur in the final years of life. How will your organization capitalize on this opportunity?
Increasing self-pay
A 10% rise in self-pay over the last five years coupled with higher individual deductibles are leaving patients with the burden, and many are unable to pay their hospital bills at all. Can your bottom line handle this instability?
How a health system found $9.7 million in estate revenue
A national health system went live with DCM Services' Signature Service™ solution. Since then, they have located more than $6.5 million in probated estate claims and recovered more than $2 million in total.
A prestigious, non-profit academic health system, headquartered in the Midwest; nationally recognized as a leader in care specialties, this organization leads the way in the region and nationally in both care and revenue cycle management.
They recognized that they were losing all of the estate revenue to which they were entitled, and exposing themselves to risk in the area of estates. They sought an opportunity to create better processes, capture a whole new revenue stream and create compliance.
Curious to see the results? View a case study with DCMS' Probate Finder OnDemand and our healthcare client.
What our healthcare clients say
“The types of accounts we are dealing with in this instance are delicate, and DCMS approaches the family members with a great deal of care and sensitivity... DCMS is doing an excellent job of communicating and being responsive to our needs.”
We’ll predict your estate revenue potential
Better understand the value of your estate portfolio and your potential recovery opportunity with a Test File Analysis. Support your organization by unlocking the value of your estate accounts. A test file is created to include the last 12 months worth of self-pay receivables, both closed and active.
How it works
Identify
Identify the number of decedents and estates among your self-pay population.
Match
Match your data to open probated estates and see the potential recovery.
Discover
Discover missed revenue opportunities from expired probated estates.
Review
Review test file data
and potential return on investment.
Resources for healthcare organizations
When Patients Pass – The Compliance Issue Every Provider Needs to Know White Paper
A leading revenue cycle company increases estate locations from 200 to over 4,000 in one year
Fulfilling CMS Compliance for Healthcare Providers
National nursing and rehabilitation organization finds $36+ million
Drive higher performance at every stage in the recoveries process
From creating a custom estate placement strategy with our team, to optimizing your estate recovery workflow, our industry-leading estate recovery solutions ensure maximum return on investment.
VERIF-id™
Deceased identification and verification scrub with access to our proprietary, multi-sourced database providing accurate DOD information.
Probate Finder OnDemand®
Automated insource recovery solution in the form of a web-based desktop application, backed by the nation's largest probate database. Learn more →
Signature Service™
Full-service outsource recovery solution for an entire deceased portfolio, streamlined to enhance survivor experience. Learn more →