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Tim Bauer, Chief Executive Officer

An ARM executive with a wide range of experience in M&A, operations, compliance, sales and marketing, and portfolio acquisitions, Tim joined DCMS in October of 2017.  

Relying on his diverse background, Tim’s primary role is to work with the Board of Directors to set strategy and direction for the company. 

Before joining DCM Services (DCMS), Tim was president of the iA Institute and its affiliate, insideARM. The iA Institute is a media company that specializes in providing context, insight, and practical information to the complex debt industry. 

Prior to his time at the iA Institute, Tim was involved with several of the largest collection agencies with call centers in the United States and nearshore/offshore locations. His background includes various senior management positions with Integrity Solution Services, Inc., Outsourcing Solutions, Inc. (OSI) and Risk Management Alternatives, Inc. (RMA).

Prior to joining the “Agency” world, Tim spent 15 years as a shareholder with the Minneapolis law firm of Messerli & Kramer, P.A., where he was head of that firm’s Credit/Collections Department.

Tim obtained his B.A. from St. Mary’s University of Minnesota and his J.D. from Loyola University of Chicago, School of Law.

Tim is a co-founder of the Consumer Relations Consortium (CRC). The CRC is a membership group for larger accounts receivable management (ARM) firms, creditors, and technology providers. The group is dedicated to engaging in high quality dialogue with regulators, consumer groups, and others in an effort to produce common sense solutions that benefit consumers, creditors, and servicers. He currently serves on the steering committee for that group.