"Kindness is more than a philosophy of the mind. It is a philosophy of the spirit."
- Robert J. Furey
dod finder™ service from Forte
Proactively Thoughtful. Protectively Thorough.
Accurate information is a top priority at DCM Services. Thus, when working with deceased accounts, early identification and precise verification of date of death (DOD) is key. DCM Services leverages the power of the unique DOD Finder™ Database from Forte, LLC, which cross-references DOD information from the Social Security Administration with data from Forte's Probate Finder® Solution and other sources. This combination creates the most accurate source of DOD information available, delivered in a timely and secure manner.
Best Practices
As noted above, DCM Services verifies DOD for all deceased accounts placed with us. Best practices, however, dictate that
creditors regularly scrub their entire delinquent portfolio for deceased accounts. A DOD scrub enables a client to:
- Proactively identify deceased accounts
- Reduce fraud and after-date-of-death charges
- Accelerate recoveries
- Ensure claims are filed before estates expire
All in all, when handled appropriately, this combination of tactics can help to protect your brand and maximize your
recoveries, while respecting and honoring survivors as they move through their transition.